Correspondence
Write to the desk
We read every note. We reply on editorial questions about the guides. We do not tell you which account to open, and we do not take a fee.
Post and visits
29 Wanscow Walk, Henleaze, Bristol BS9 4LE, UK
If you plan to visit, telephone first so someone is at the desk.
What helps us answer
There is no form on this page, because a form would pretend to be a secure portal. Email us directly. A useful note includes:
- The page you were reading.
- Whether you are employed, self-employed, or both.
- Your essential monthly figure if the question is about size. You do not have to send payslips or statements. Please do not.
- Whether you are asking us to clarify a paragraph, or to correct a fact.
Do not email card numbers, full bank details, passwords, or copies of identification. We will never ask for them. If someone does, using our name, it is not us.